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terms-conditions

Terms and Conditions

Thank you for using the services of W INTL LIMO, INC. Our services are subject to the following terms and conditions. You accept these terms and conditions, without limitation or qualification, and acknowledge that any other agreement between you and W INTL LIMO are superseded and have no force of effect.

Reservations and Cancellations:
  • Ride reservations should be made 24 hours in advance.
  • Cancellations or changes in town car or SUV reservations should be received by W INTL LIMO 2 hours in advance. Cancellation of a limousine reservation must be received 3 days in advance or you will be subject to a 50% cancellation charge.
  • Changes, including extra stops, waiting time will be subject to additional charges. Changes may be denied due to the non-availability of drivers.
  • Full fare, including the 20% service charge, will be charged if you fail to appear at the designated driver meeting area within 30 minutes of your pick-up time or the arrival of your flight. If you cannot locate your driver call W INTL LIMO at 1(855)-433-LIMO (5466). To avoid being billed for a failure to appear, do not leave the designated meeting place without first contacting W INTL LIMO.
  • W INTL LIMO is not responsible for services delayed or not rendered due to weather, accidents or other conditions beyond its control.
Rates and Service Fees:
  • Rates and service fees are listed on the W INTL LIMO website and are subject to change without notice. Minimum rates are established depending on the time involved and the nature of the trip. Applicable taxes will be added as required.
  • All trips are charged a 20% service fee for administrative costs and for a tip pool payment to the drivers in lieu of billing for a gratuity. The drivers will not ask for an additional tip and you do not have to pay an additional gratuity. If you wish to pay for truly outstanding service, make the payment in cash directly to your driver.
  • Additional surcharges are added for a SUV or a limousine.
  • All trips between midnight and 4 a.m. are charged a two hour minimum rate, including the 20% service fee.
Payments and Collections
  • All rates and services are due upon provision of the service.
  • Payment through credit cards must be authorized in advance of service.
  • An additional fee of $ 20 will be added to accounts when a check is returned from the bank.
General Terms:
  • These terms and conditions are governed by the laws of the State of California. You hereby consent to the exclusive jurisdiction and venue of the courts of Los Angeles county for any disputes arising out of the services provided by W INTL LIMO.
  • If any part of these terms and conditions is determined to be invalid or unenforceable, then the invalid or unenforceable provision will be deemed to be replaced by a valid and enforceable provision that most closely matches the intent of the original provision.
  • W INTL LIMO may at any time without notice revise these terms and conditions by updating this document and providing it to customers in the normal course of business.